After Three Decades, Apple Support Community Closes on November 20
Apple has decided to shut down the Apple Support Community, the online platform that for nearly three decades let Apple users solve technical problems and exchange information.
The Cupertino, California-based technology company gave notice of this on its website. New posting has already been stopped and the platform has been made read-only.
Apple said the Apple Support Community will close permanently on November 20, 2026. The site has already been taken into read-only mode.
The platform worked as an online forum for finding solutions to technical problems with iPhone, iPad, Mac and other Apple products, getting advice on use, and sharing experiences and concerns.
Alongside the closure announcement, the company advised users to go to Apple's official support website for help and guidance on solving technical problems. The latest discussion published on the site is believed to have been posted on November 10.
No new questions or answers can now be given on the Apple Support Community. But previously published discussions can be read, old discussions can be searched, and a few features including voting and the 'Me Too' option can still be used.
The platform began in 1998 under the name Apple Tech Exchange. At the start, users could look for answers to various questions there, ask questions themselves and vote on helpful content. It worked as an important repository for users looking for solutions to common problems with Apple products and software.
In addition, on the platform users could manage their own subscriptions to various discussions, earn recognition points and write 'User Tips' on the Apple ecosystem.
